About us
Our Story
An invitation arrives, and with it a question that sounds simple and never is: what do you wear? A floor-length gown reads like eveningwear for a gala. A summer sundress reads too casual for a ceremony. The dress the occasion actually asks for sits somewhere between the two, and it is surprisingly hard to find.
IsTrendy exists for that middle ground. Wedding guest and cocktail dresses that are polished enough for the vows, comfortable enough for dinner and dancing, and good enough to wear again the next time an envelope lands on the table.
The name is a promise about the clothes rather than about us: what people are actually wearing to the celebrations they are actually invited to, in the shapes and colours that feel current now.
Our Mission
Our mission is to make dressing for an occasion uncomplicated. The search that used to cost a frustrating afternoon should take a few calm minutes instead: a clear selection rather than endless scrolling, plain descriptions and clear photographs on every page, and terms that leave you room to change your mind.
Free shipping on every U.S. order and thirty days to send something back are part of that idea, not a seasonal promotion. When the buying part is simple, you can spend the week thinking about the celebration instead of the outfit.
Our Vision
We want IsTrendy to be the first place a guest thinks of when an invitation lands. As we grow, we want to widen the range of silhouettes, necklines and colours we carry, so that more people find the dress that fits the day they have in mind - and to keep the shop calm and easy to move through while we do it.
What You Can Count On
Four things stay the same on every order, and they are written into our policies rather than into a banner:
- Free shipping on every order within the United States, with no minimum order value.
- Delivery in 5 to 10 business days in total, made up of 1 to 3 business days of handling and 4 to 7 business days in transit, Monday to Friday.
- Thirty days to return from the day your order reaches you, with no restocking fee, and refunds issued to your original payment method within 7 days of us receiving and inspecting the return.
- A person who answers, Monday to Friday, 9:00 AM to 5:00 PM EST/EDT (Eastern Time), usually within one business day.
Every parcel is tracked, and you can follow yours on the Track Your Order page as soon as the shipping confirmation reaches your inbox.
Find Your Occasion
If there is a date in your calendar and a dress code in your head, start with the full collection, or go straight to Wedding Guest Dresses, Cocktail Dresses or All Dresses. If you are stuck between two styles or two sizes, write to us before you order - that is what the inbox is for, and a short reply is faster than a return.
Contact
Store Name: IsTrendy
Operated by: OMNISELECT LTD
Business Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Warehouse and Returns Address: 807 Airport Access Road, Unit D, Traverse City, MI 49686, United States
Email: support@istrendy.com
Phone: (628) 201-0759
Support Hours: Monday to Friday, 9:00 AM to 5:00 PM EST/EDT (Eastern Time), by email and by phone
We do our best to reply to your email within 1 business day.
